Frequently Asked Questions
Find your answer here!
Do the PCs come fully built?
Yes! They are fully built, fully tested, and carefully packaged for safe delivery. Simply remove the internal packing material, plug it in, and you're ready to game.
Where do you ship?
Currently we ship within the United States. Contact us directly for special shipping requests.
My PC was damaged in shipping, what can I do?
We offer a 30-day return window from the date of delivery. If your system arrives damaged or develops an issue within that period, we’ll repair, replace, or refund the system depending on the situation. You can learn more in our "Refund Policy," and if that doesn't answer it, contact us!
Can I upgrade my PC later?
Yes you can! We use all industry standard parts that are fully upgrade-able! Whether you want to swap out your GPU, CPU, RAM, or storage down the road!
Whats your warranty policy?
Every system comes with a warranty that covers hardware defects and issues. If anything goes wrong, we’ll make it right, fast and hassle-free. More information can be found in our "Refund Policy!"
Are there differences between PCs with the same name?
When it comes to the performance? No, expect the same performance regardless of color!
How long does it take to ship a PC?
Our "Built-To-Order" PCs ship within 4-10 days after ordering! This allows us to ensure there will be nothing wrong with your PC when it arrives through rigorous testing and packing it securely.
Are you guys a scam?
Just because our prices are low, doesn't mean its one of those "Too good to be true" scenarios. Our entire goal is to make PC Gaming accessible to all, not just ones who have thousands of dollars to spend! Don't believe us? Believe our customers! Check out our multitudes of nothing but 5 star reviews!